Everything you need to know about packages, setup, and support. Can’t find your answer? Message us on WhatsApp anytime.
Just Click TV is compatible with virtually all modern smart devices:
* Smart TVs: Samsung (Tizen), LG (webOS), Sony, and Android TVs (via apps like IBO Player Pro, IBO Player, or TiviMate).
* TV Boxes & Sticks: Android TV Boxes, Amazon Firestick, and Apple TV Box.
* Mobile & Desktop: Android smartphones, iPhones, iPads, Windows, and Mac.
> Setup is plug-and-play: If you purchase our 4K Android TV Box, it arrives pre-configured. For Smart TVs and existing devices, setup takes under 5 minutes using an instant MAC activation, or Login details provided via email upon purchase.
You do not need to buy a TV Box if you already own a Smart TV, Firestick, or Android device. You can simply choose our Smart TV Subscription plan and stream directly through your preferred media player app.
Our custom JUST CLICK 4K Android TV Box is recommended if you have an older TV, prefer a traditional remote control experience, or want a dedicated, high-performance unit with pre-installed streaming software.
To enjoy seamless, buffering-free streaming in high definition, we recommend the following minimum download speeds:
* HD Streaming: 10 Mbps – 15 Mbps
* 4K Ultra HD & Live Sports: 25 Mbps or higher
For the best experience, connect your TV Box via an Ethernet cable or ensure your Wi-Fi device is connected to a 5GHz dual-band router.
Our servers run on high-speed CDN infrastructure with 99.9% uptime and built-in anti-freezing technology. If you experience buffering, try these quick steps:
* Restart your router and device to clear local cache.
* Use an Ethernet cable instead of Wi-Fi for stable throughput.
* Check for ISP throttling: Some Internet Service Providers throttle streaming traffic during peak live sports events. Using a reliable VPN can instantly bypass ISP bandwidth restrictions.
Activation is fast:
* Smart TV & App Subscriptions: Activated instantly or within 5 to 15 minutes of payment confirmation. Setup instructions and login details are delivered straight to your email.
* TV Box Orders: Hardware orders are dispatched with tracking within 24 business hours, pre-loaded with your chosen subscription duration.
Just Click TV offers thousands of live international channels, premier sports networks, and a dedicated VOD movie/series library with multi-audio and subtitle options.
We offer custom content packages categorized by region, including Global VIP (All Languages), Arabic, English (UK/US/AUS), South Asian/Indian, Italian, Turkish, Persian, German, Spanish, and French.
A standard single subscription allows streaming on one active device at a time. However, you can log in and use your subscription across different devices (e.g., TV Box at home, phone on the go), as long as they are not playing simultaneously.
If you need simultaneous connections for multiple rooms, contact our 24/7 VIP support to add extra connection lines to your account.
We offer refunds in line with our Refund Policy, which covers eligibility and timeframes for both hardware and subscription purchases. You can read the full policy on our Refund Policy page or message us directly with any questions.
Our support team is available around the clock through WhatsApp. Simply message us with your issue and a member of our team will help you get back up and running as quickly as possible.
